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Everything You Need in One Platform

CaféOS combines the most powerful tools in one platform designed specifically for modern cafes

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📅
Instant automatic booking confirmation
Customer reminders 24h and 2h before
Smart waitlist management during peak hours
📅 Feature

Smart Reservation System

Professional management of every booking from start to finish

A complete booking system that allows customers to reserve tables online at any time. The cafe receives instant notifications, confirmations are automated, and reminder messages are sent to customers before their appointment.

  • Instant automatic booking confirmation
  • Customer reminders 24h and 2h before
  • Smart waitlist management during peak hours
  • Special offers for advance bookings
  • Optimal table assignment by guest count
  • Flexible, customizable cancellation policy
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🗺️
Multiple table shapes (square, round, rectangle)
Real-time table status: available / occupied / reserved
Add decor elements (plants, bar, entrance)
🗺️ Feature

Floor Plan Designer

Draw your cafe layout with drag & drop

An interactive drawing tool that lets you create an accurate visual layout of your cafe. Place tables in the right shape and size, add walls and decor, and monitor the status of every table in real time.

  • Multiple table shapes (square, round, rectangle)
  • Real-time table status: available / occupied / reserved
  • Add decor elements (plants, bar, entrance)
  • Multi-floor and multi-room support
  • Live order display per table
  • Export floor plan as image
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📲
Interactive digital menu with photos
Direct electronic payment from the table
Order add-ons and customizations
📲 Feature

QR Code Orders

Guests order directly from their table

Every table has a unique QR Code. Guests scan it with their phone, see the full menu, order and pay — no waiter needed. A modern experience that boosts satisfaction and reduces staffing needs.

  • Interactive digital menu with photos
  • Direct electronic payment from the table
  • Order add-ons and customizations
  • Real-time order status tracking
  • Order history for personalized suggestions
  • No app needed — works in the browser
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🤖
Built on Gemini 2.0 Flash model
Knows your real menu and actual prices
Speaks Arabic and English fluently
🤖 Feature

AI Barista Assistant

AI that answers for you 24/7

An AI chatbot built into your cafe's website that automatically answers customer inquiries. It knows the menu, prices, working hours, and booking policy — speaks Arabic and English fluently.

  • Built on Gemini 2.0 Flash model
  • Knows your real menu and actual prices
  • Speaks Arabic and English fluently
  • Answers 90% of customer inquiries
  • Suggests orders based on preferences
  • Customizable API key per-cafe
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🏆
Automatic points with every order or booking
Loyalty tiers (Bronze / Silver / Gold)
Automatic discounts based on tier
🏆 Feature

Loyalty & Rewards System

Keep your customers coming back

A complete loyalty program that earns points with every order and automatically rewards customers. Multiple tiers (Bronze, Silver, Gold) with discounts and booking priority at each level.

  • Automatic points with every order or booking
  • Loyalty tiers (Bronze / Silver / Gold)
  • Automatic discounts based on tier
  • Booking priority for premium members
  • Gift cards for gifting and selling
  • Detailed report of top customers
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📊
Real-time sales and revenue
Most ordered products
Peak and slow hours analysis
📊 Feature

Advanced Analytics & Reports

Make decisions based on real data

A comprehensive dashboard showing everything a cafe manager needs: daily sales, revenue, most ordered items, peak hours, and branch performance — all in beautiful visual reports.

  • Real-time sales and revenue
  • Most ordered products
  • Peak and slow hours analysis
  • Branch performance comparison
  • Customer satisfaction rate
  • Export reports to Excel
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🍳
Real-time order display
Priority ordering by request time
Instant alert for delayed orders
🍳 Feature

Smart Kitchen Display (KDS)

Kitchen staff sees orders instantly

A dedicated kitchen display showing orders by priority the moment they arrive. The barista controls the order status (preparing / ready) and the table is notified automatically.

  • Real-time order display
  • Priority ordering by request time
  • Instant alert for delayed orders
  • Kitchen performance statistics
  • Multi-screen support
  • Full-screen kitchen mode
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💳
Easy Paymob integration setup
Credit cards, Visa, Mastercard
Mobile wallets and InstaPay
💳 Feature

Integrated Payment Gateways

Accept payments every way

Paymob integration allows accepting credit cards, mobile wallets, and all digital payment methods. Payments are fully secured and transferred directly to your account.

  • Easy Paymob integration setup
  • Credit cards, Visa, Mastercard
  • Mobile wallets and InstaPay
  • Automatic digital invoices
  • Detailed transaction history
  • One-click refunds
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🏢
Complete data isolation between cafes
Centralized management from one account
Independent brand identity per cafe
🏢 Feature

Multi-Cafe Management

One platform for an entire chain

If you own more than one cafe, you can manage them all from a single account. Each cafe has its own independent brand identity, team, and settings.

  • Complete data isolation between cafes
  • Centralized management from one account
  • Independent brand identity per cafe
  • Consolidated reports for all branches
  • Staff permission management
  • Custom domain per cafe
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